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FAQs
1. How long does it take for me to start seeing results?
2. How do I check my progress in the program?
- Log in using your client portal. All clients receive access to their credit portal after their initial rounds of challenges have been sent.
3. Log in using your client portal. All clients receive access to their credit portal after their initial rounds of challenges have been sent.
- Log in using your Client Portal here
4. Do I need to keep my credit monitoring?
- Yes, the Identity IQ credit monitoring Preferred Plan is REQUIRED during this process.
5. How do I update my billing information?
- Simply quick the “Update Billing” icon on the main dashboard and you’ll be able to update your payment information directly on our site.
6. What is the best way to contact the MyMoneyEDU staff?
- Billing Issues: Billing@MyMoneyEDU.com
- Member Support: WeCare@MyMoneyEDU.com
- Technical Issues: Support@MyMoneyEDU.com
- By Phone: 800-835-0863