Lesson 1, Topic 1
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3.3 Uploading your challenges to LetterStream (Equifax & Experian Only)

Disclaimer: We apologize in advance for any grammatical and spelling errors in the slides.

About this module

In this module, we’re going to show you how to upload your challenge letters to your LetterStream account.

Step-by-step Instructions

  1. Select the “My Jobs” tab
  2. Select the “Create New Job”
  3. Select “Send Letters” from the dropdown under the “I would like to” section
  4. Type the name of the challenge letter inside of the “My job name” box
    • Personal Identifiers: PI + (TU, EX, or EQ)
    • Hard Inquiries: HI  + (TU, EX, or EQ)
    • Negative accounts: NA + (TU, EX, or EQ)
    • Public Records: PR + (TU, EX, or EQ)
  5. Choose “LetterStream Address Book” from the “My recipient address(es) will come from” section. You will be taken to your address book in the next step, where you can create or select your addresses to send to.
  6. Choose USPS First-Class Mail
  7. Select the blue “Continue” button 
  8. Now, check the box with the bureau below
    • Transunion:  PO Box 2000, CHESTER, PA 19016-2000 
    • Experian:  PO BOX 9701, ALLEN, TX 75013 
    • Equifax:  PO Box740256, ATLANTA,GA 30374-0256 
  9. Select the blue “Continue Job” button
  10. Enter return address: 
    • TransUnion:  PO Box 2000, CHESTER, PA 19016-2000 
    • Experian:  PO BOX 9701, ALLEN, TX 75013 
    • Equifax:  PO Box740256, ATLANTA,GA 30374-025
  11. Select the blue “Continue” button
  12. On the next page, select the blue “Add a Document” button 
  13. Download challenge letters from the Google folder 
  14. Upload Challenge template 
  15. Upload 1 page ID document
  16. Upload Proof of address 
  17. Select blue “continue to recipient review”
  18. Select the blue “continue” button 
  19. Check box for red “ REQUIRED”  field
  20. Select the blue “Confirm and Continue” button 
  21. Select the blue “Add another Job” button, then repeat the process for all additional letters
  22. Once all letters are uploaded, “complete payment”
  23. DONE! 

Full Video Transcript